Terms & Conditions | National Tax Preparers of America

Terms and Conditions

Welcome to National Tax Preparers of America (“we,” “our,” “us”). By visiting nationaltaxpreparersofamerica.com, scheduling a consultation, or using our tax preparation, planning, or filing services, you agree to the following Terms and Conditions. Please read them carefully.

1. Scope of Services

National Tax Preparers of America provides personal and business tax preparation, filing, IRS audit assistance, bookkeeping, payroll, and tax planning.

All services are based on the information you provide. We are not responsible for errors caused by false, missing, or incomplete details.

2. Client Responsibilities

You agree not to:

Provide accurate, complete, and timely information and documents.
Review your return before submission.
Notify us immediately if errors or changes occur.
Pay any taxes, penalties, or interest assessed due to incorrect data provided by you.

Failure to cooperate or provide documents on time may delay your filing or affect accuracy.

3. Use of Website

You agree not to:

Upload harmful code, spam, or misleading content.
Copy, reproduce, or distribute our website materials without permission.
Misrepresent your identity or impersonate another user.

We reserve the right to restrict or terminate access for misuse or fraudulent behavior.

4. Fees and Payment

Service fees are communicated before engagement.

Payments must be made in full before filing or as agreed in writing.

Refunds are only available if no work has started. Once tax preparation or filing begins, fees are non-refundable.

We may suspend work for non-payment or delayed documentation.

5. Accuracy and Limitations

We prepare returns based on your provided information.

While we use professional standards, we do not guarantee a specific refund amount, credit approval, or IRS acceptance.

We are not responsible for penalties or interest due to inaccurate client data or IRS processing delays.

6. Electronic Filing & Consent

By using our services, you consent to electronic filing (e-filing) and communication by email, text, or online portals.

We rely on your digital consent and assume you have reviewed your return before submission.

7. Confidentiality & Privacy

Your privacy matters to us.

We collect and store your information only for legitimate business purposes.

We follow federal and state data protection laws, and our Privacy Policy (available separately) explains how we store, share, and protect your data.

8. Use of Mobile App & Online Tools

If you use our mobile app or web upload tools, you agree:

To provide accurate login and ID information.
To maintain confidentiality of your login credentials.
That you are responsible for any activity under your account.

We may disable or update access to improve service security.

9. Limitation of Liability

We will not be liable for:

Indirect, incidental, or consequential losses.
Delays or failures caused by third parties (e.g., IRS systems or banks).
Any penalties or interest due to your late submission or inaccurate information.

Our total liability for any claim shall not exceed the amount you paid for the service.

10. Indemnification

You agree to hold National Tax Preparers of America, its staff, and affiliates harmless from any claims, damages, or costs arising from:

Misuse of our services or website.
Breach of these Terms.
Errors due to inaccurate or incomplete client information.

11. Intellectual Property

All content, text, graphics, logos, and software on nationaltaxpreparersofamerica.com are owned or licensed by National Tax Preparers of America.

You may not copy, sell, or reproduce any part of our materials without written consent.

12. Third-Party Links

Our website may contain links to other sites (e.g., apps, scheduling pages).

We are not responsible for the content, security, or practices of those third-party sites.

13. Refund Policy

Refunds are not guaranteed once work begins.

If you paid for a service and no return was prepared or filed, you may request a partial refund within seven (7) business days.

14. Disclaimer

Our website provides general information only. It should not be considered tax, legal, or financial advice.

Consult a licensed tax professional for personalized guidance.

15. Governing Law

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law rules.

Any dispute will be handled in the state or federal courts located in Miami, Florida.

16. Termination

We reserve the right to terminate service or website access for any user who violates these Terms or misuses our platform.

17. Modifications

We may update these Terms at any time. The updated version will be posted on this page with a new “last updated” date.

Your continued use after changes means you accept them.

18. Contact Information

If you have questions about these Terms or your account, contact:

National Tax Preparers of America